OPAC usability: assessment through verbal protocol
نویسندگان
چکیده
Based on a sample of eighteen OPAC users of British Council Library, Kolkata, this study has investigated how the participants have interacted during the execution of Online Public Access Catalogue (OPAC) search, whether they were satisfied or dissatisfied or confused. While implementing the verbal protocol method this study has developed a scheme of coding with the help of which the protocol data were analysed and proposed a generic model of Online Catalogue Searching Process Flow, as well as suggested that the method has a great potential in Library and Information Science Research.
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عنوان ژورنال:
- The Electronic Library
دوره 23 شماره
صفحات -
تاریخ انتشار 2005